"William is a dedicated support technician. He follows through on a support issue until completion. He will do all he can to help resolve an issue and when necessary, request help from all departments and persons needed. William will not only ask for assistance but attempt to get an understanding on the issue in order to resolve any future issues of the same nature on his own." -Donnell Jenkins Software Development Analyst
"Having observed Will in a peer group setting, I can say that Will is definitely a problem solver and will not quit until he, not only finds, but understands and implements the solution to the problem and also verified the outcome desired. Additionally, Will was always willing to help others in the group to accomplish the same using his knowledge and understanding, but also able to communicate to the individual in a way that forwarded their understanding" -Justin Soirez Financial Aid Coordinator